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FAQ

Discretion policy

Are your packages discreet?

How will my purchase appear on my bank statement?

Choosing a toy

I can’t decide what to buy - help!

Queries about your order

My toy won’t turn on, what should I do?

Something is missing from my order, where is it?

How do I clean my toy?

Is this toy anal-safe?

Why are sex toy materials so important?

I lost my charger! How can I get a new one?

Is this toy waterproof?

How old do I have to be to buy products from Self & More.?